Terms of Service

These Terms of Service consist of two parts: Part I — General Terms, which govern your use of the Bellows website and services generally, and Part II — Lead Marketplace Additional Terms, which govern your subscription to and purchase of lead data. Where Part II conflicts with Part I, Part II controls, except that Part I's Cancellation/Refund Policy is expressly preserved.

PART I — GENERAL TERMS

Agreement between User and https://bellows.app

Welcome to https://bellows.app. The https://bellows.app website (the "Site") is comprised of various web pages operated by Bellows LLC ("Bellows"). https://bellows.app is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of https://bellows.app constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

https://bellows.app is an E-Commerce Site.

Bellows is a business-to-business (B2B) software-as-a-service (SaaS) platform that helps small businesses in the trades and service professionals identify new customer opportunities. The platform analyzes publicly available data from sources such as permit filings, licensing records, and public registries to surface time-sensitive sales leads matched to each customer's specialty and service area. Customers access the platform through a paid monthly subscription, which includes access to curated lead data, search and filtering tools, and related software features. Bellows may also offer additional services from time to time, including premium tiers, custom integrations, and value-added data services.

Privacy

Your use of https://bellows.app is subject to Bellows's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting https://bellows.app or sending emails to Bellows constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Bellows is not responsible for third party access to your account that results from theft or misappropriation of your account. Bellows and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Children Under Thirteen

Bellows does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://bellows.app only with permission of a parent or guardian.

Cancellation/Refund Policy

Customers may cancel their subscription at any time through their account settings or by contacting support@bellows.app. Cancellations take effect at the end of the current billing period, and customers will retain access to the service through that date. Bellows does not offer refunds for partial billing periods, but customers will not be charged for subsequent billing periods after cancellation. For annual subscriptions, refund requests made within 14 days of the initial purchase may be considered on a case-by-case basis. All refund decisions are at Bellows' sole discretion. To request a refund or for questions, please contact support@bellows.app.

Links to Third Party Sites/Third Party Services

https://bellows.app may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Bellows and Bellows is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Bellows is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Bellows of the site or any association with its operators.

Certain services made available via https://bellows.app are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://bellows.app domain, you hereby acknowledge and consent that Bellows may share such information and data with any third party with whom Bellows has a contractual relationship to provide the requested product, service or functionality on behalf of https://bellows.app users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use https://bellows.app strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Bellows that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Bellows or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Bellows content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Bellows and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Bellows or our licensors except as expressly authorized by these Terms.

Third Party Accounts

You will be able to connect your Bellows account to third party accounts. By connecting your Bellows account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

International Users

The Service is controlled, operated and administered by Bellows from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Bellows Content accessed through https://bellows.app in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Bellows, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Bellows reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Bellows in asserting any available defenses.

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties and, absent agreement, in King County, Washington. Notwithstanding the foregoing, either party may bring an individual claim in small claims court instead of arbitration. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms or any disputes arising as a result of these Terms, whether directly or indirectly, including Tort claims that are a result of these Terms. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms.

Class Action Waiver

Any arbitration under these Terms will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Bellows agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. BELLOWS LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

BELLOWS LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. BELLOWS LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BELLOWS LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF BELLOWS LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

Bellows reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington and you hereby consent to the exclusive jurisdiction and venue of courts in Washington for any disputes not subject to arbitration arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Bellows as a result of this agreement or use of the Site. Bellows's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Bellows's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Bellows with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Bellows with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Bellows with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

Bellows reserves the right, in its sole discretion, to change the Terms under which https://bellows.app is offered. The most current version of the Terms will supersede all previous versions. Bellows encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Bellows welcomes your questions or comments regarding the Terms:

Bellows LLC 522 W Riverside Ave Ste N Spokane, Washington 99201

Email Address: hello@bellows.app

PART II — LEAD MARKETPLACE ADDITIONAL TERMS

These Additional Terms govern the Bellows lead marketplace (the "Marketplace") and any lead list, sample, or data made available through it. They supplement the General Terms in Part I; where these Additional Terms conflict with the General Terms, these Additional Terms control, except that Part I's Cancellation/Refund Policy is preserved. By subscribing to, purchasing from, accessing, or using the Marketplace, you ("Subscriber", "you") agree to these Additional Terms and to the General Terms.

1. Definitions

- "Lead Data" — the organized lists, records, samples, and fields Bellows makes available through the Marketplace (names, business names, addresses, permit/license/filing records, dates, contact fields). - "Public Records" — government, regulatory, and other publicly available records from which Lead Data is compiled. - "Purchase" — a one-time list order. "Subscription" — a recurring, auto-renewing plan. - "Outreach" — any contact you make with, or marketing you direct to, any person or business in the Lead Data (calls, texts, email, mail, or otherwise).

2. Nature of the Service; No Professional Advice; Business Use Only

Bellows compiles Lead Data from Public Records and third-party sources and organizes it for business-development use. Bellows is a data-organization service only and provides no legal, compliance, credit, background-screening, financial, or other professional advice. You represent that you are entering these terms on behalf of a business and will use the Marketplace and Lead Data solely for business purposes, and not for any personal, family, or household purpose.

3. Not a Consumer Report; FCRA Prohibited Uses

Bellows is NOT a consumer reporting agency under the federal Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) ("FCRA"), and the Lead Data is NOT a "consumer report" or "investigative consumer report." You will NOT use, and will not permit any third party to use, the Lead Data, in whole or part, as a factor in establishing any person's eligibility for: (a) credit or insurance for personal, family, or household purposes; (b) employment; (c) housing or tenant screening; (d) any government license or benefit; (e) any other "permissible purpose" under the FCRA or comparable state law; or (f) any other purpose that would require FCRA compliance. You are solely responsible for ensuring your use is not an FCRA-regulated purpose.

4. Source of Data; Excluded Data (Motor-Vehicle Records / DPPA)

Lead Data is derived from Public Records and other publicly available/open-data sources that Bellows does not originate, author, or independently verify, and Bellows does not purchase or append consumer contact data from proprietary data brokers or skip-tracing vendors. Bellows does not knowingly include in the Marketplace, and does not sell, any personal information obtained from state motor-vehicle or driver records covered by the federal Driver's Privacy Protection Act (18 U.S.C. § 2721 et seq.) ("DPPA"). If any such data is identified in the Marketplace, Bellows will remove it. You will not use any Lead Data as if it were a permissible-use disclosure of a motor-vehicle record.

5. No Verification; "AS IS"; No Guarantee of Results

Lead Data is provided "AS IS" and "AS AVAILABLE." Bellows does not warrant and expressly disclaims any warranty that the Lead Data is accurate, current, complete, deliverable, contactable, lawful for your intended use, or fit for any particular purpose, and does not guarantee any result, response, appointment, or sale. Public Records may contain errors, omissions, or their own statutory use restrictions.

6. Your Compliance with Outreach and Data Laws

You are solely responsible for the legality of your Outreach and your use of the Lead Data. You represent and warrant that you will comply with all applicable laws, including as applicable: the Telephone Consumer Protection Act (TCPA) and state mini-TCPA / calling-and-texting laws (including Florida and Oklahoma); the CAN-SPAM Act, and Washington's Commercial Electronic Mail Act (RCW 19.190) and other state email laws (note RCW 19.190 carries a private right of action); the federal and all state Do-Not-Call (DNC) registries and internal do-not-contact obligations; and the CCPA/CPRA and other state privacy laws (Virginia, Colorado, Connecticut, Utah, Washington's My Health My Data Act, and others). You will obtain any required consents, maintain any required policies, scrub against applicable DNC lists, and honor opt-out and deletion requests, at your own expense. Bellows makes no representation that any particular Outreach is lawful.

7. Lead Exclusivity (optional add-on — non-exclusive by default)

Lead Data is NON-EXCLUSIVE by default: Bellows may license the same records to more than one Subscriber. The license granted in Section 8 is likewise a non-exclusive license to Bellows' intellectual property. Exclusivity is available only as an optional feature that you expressly select and pay for at checkout. Where a Subscription or Purchase is designated "exclusive" for a given segment, Bellows will not knowingly license the identical lead record to another Subscriber in the same industry-and-geography segment during your exclusivity period; such exclusivity is limited to identical records, does not prevent Bellows from licensing different records in the same segment, and ends when your period ends. Absent an express exclusive designation at checkout, no exclusivity applies.

8. License to Lead Data; Restrictions

Subject to your Purchase or Subscription and these terms, Bellows grants you a limited, non-exclusive, non-transferable, revocable license to use the Lead Data solely for your own internal business-development and Outreach purposes. You will NOT, and will not permit any third party to: (a) resell, sublicense, rent, lease, distribute, or otherwise make the Lead Data available to any third party; (b) re-compile, aggregate, or incorporate the Lead Data into any product, database, or service offered to others; (c) use the Lead Data to build or improve any product competitive with Bellows; (d) publicly post or publish the Lead Data; or (e) remove or obscure any notice. The Lead Data is licensed, not sold; Bellows retains all rights not expressly granted. These restrictions survive the termination, cancellation, or completion of any Subscription or Purchase.

9. Data-Subject Requests; Suppression

If a person or business in the Lead Data asks Bellows to remove, correct, or stop selling their information, Bellows may do so and may remove it from your available lists going forward. If Bellows notifies you (at your account email) that specific Lead Data must be suppressed or deleted to meet a legal request, you will stop using and delete that Lead Data; continued use more than ten (10) days after such notice is a material breach of these terms.

10. Subscriptions, Auto-Renewal, One-Time Purchases, and Refunds

Subscriptions are billed on a recurring basis through Stripe and automatically renew at the then-current price for successive periods of the same length until you cancel. You may cancel any time from your account or by emailing support@bellows.app; cancellation takes effect at the end of the current billing period. One-Time Purchases are charged in full at checkout and delivered by the method shown at purchase; because the Lead Data is delivered instantly and is immediately consumable, one-time Purchases are non-refundable once delivered, except where required by law. Except as required by law and except as stated in the General Terms' Cancellation/Refund Policy (including any 14-day annual-subscription consideration), fees are non-refundable and Bellows does not refund partial periods. Bellows will give reasonable advance notice of any price change, effective at your next renewal, and you authorize Bellows and Stripe to charge your payment method. (This Section is intended to satisfy automatic-renewal disclosure laws, including Washington and California.)

11. AI and Automated Processing

Lead Data is discovered, compiled, matched, and organized using automated systems and artificial-intelligence/machine-learning models, which may introduce errors or mis-matches. The Lead Data is a starting point for your Outreach and is not a substitute for your independent verification before you rely on or contact any lead.

12. Indemnification (Subscriber to Bellows)

You agree to indemnify, defend, and hold harmless Bellows LLC, its owners, and personnel from any claims, losses, liabilities, damages, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Lead Data; (b) your Outreach; (c) your violation of any law, including the FCRA, TCPA, CAN-SPAM, RCW 19.190, DNC, or any privacy law; (d) your breach of these Additional Terms; or (e) your infringement of any third party's rights.

13. Disclaimer and Limitation of Liability; Cap

THE LEAD DATA AND MARKETPLACE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF ACCURACY, COMPLETENESS, TIMELINESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BELLOWS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOST PROFITS OR REVENUES. BELLOWS' TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE MARKETPLACE OR THE LEAD DATA WILL NOT EXCEED THE AMOUNT YOU PAID BELLOWS FOR THE MARKETPLACE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Your sole and exclusive remedy for dissatisfaction is to stop using the Marketplace and cancel your Subscription or cease making Purchases.

14. Suspension; Cease on Source Objection

Bellows may add, change, suspend, or remove any data source, list, or feature at any time, and may suspend or terminate your access for any violation of these terms, without liability.

15. Dispute Resolution; Arbitration; Class Waiver; Governing Law

The arbitration agreement, class-action waiver, small-claims carve-out, and Washington governing-law/venue provisions of the General Terms apply to these Additional Terms and are incorporated by reference.

16. General

If any provision is unenforceable, the rest remains in effect. These Additional Terms, the General Terms, and the Privacy Policy are the entire agreement for the Marketplace. Bellows may update these Additional Terms; continued use after an update constitutes acceptance.